Who Cares? Why Passion is the Most Critical Component to Performance and Personal Satisfaction.

What determines the quality of service that you receive? Is it the provider’s IQ? Their work ethic or the people they can put you in touch with? From my observation, the answer to this question is simple. It is how much the person you have right in front of you cares – that very person’s passion for what they do. Think about it, we have all encountered people carrying out jobs they clearly dislike, have no passion for and are miserable doing. It becomes apparent about 20 seconds into the interaction. And what kind of outcomes do you receive from these folks? Poor ones because it is clear they don’t want to be there and you and your problem are just another impediment to them getting off of w